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When consumers share a strong need that cannot be satisfied by an existing product, they are exhibiting latent demand.

A) True
B) False

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________ are basic human requirements, while ________ are the ways in which those requirements are satisfied.


A) Wants; needs
B) Demands; wants
C) Needs; wants
D) Needs; demands
E) Demands; needs

F) A) and D)
G) A) and C)

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The social responsibility marketing concept holds that the organization's task is to determine the needs, wants, and interests of target markets and to deliver the desired satisfactions more effectively and efficiently than competitors in a way that preserves or enhances the consumer's and the society's well-being.

A) True
B) False

Correct Answer

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The ________ process consists of analyzing marketing opportunities, selecting target markets, designing marketing strategies, developing marketing programs, and managing the marketing effort.


A) marketing planning
B) strategic planning
C) market research
D) opportunity analysis
E) operational management

F) A) and B)
G) All of the above

Correct Answer

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